1 hour ticket response
Prompt support is our paramount objective and that’s why we have a team of trained tech support engineers who are ready to offer a swift reply to any question that you might possibly have. Just open your customer support ticket from the Hosting Control Panel and we’ll get back to you within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A Premium Customer Service
Each member of our customer care team has several years of experience in the web hosting plans world and the majority of them have worked for us for at least five years. They all are ready to respond to all your queries in the most proficient manner possible.
An Intuitive Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your inquiries in our F.A.Q. section, find more tips in the web hosting account management articles or check out the how–to video tutorials.