Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans which we offer and you could add it either during the signup or at any time after through your billing Control Panel. It includes sixty minutes of custom work on your web server, so our administrators will be able to help you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work properly, so you won't have to waste time to determine what's wrong since they can aid you in a very quick and skilled manner. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you can't do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need any custom work from our admins right after your web server is ready, you could get the upgrade during the server signup procedure, or if you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so in case you come across any issues to install a third-party piece of software or some program gives errors and doesn't work the way it should, our experts shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it provides.