Aside from having more system resources, a reason why you could get your own hosting server and use it instead of a shared website hosting plan is the fact you are able to install and run a wide variety of software. With a shared account, you can use applications, that do not require root access and are not set up server-side, so in the event that you require particular software for your websites, you cannot install it on a shared hosting server. This isn't the case with a hosting server of your own where you are able to install everything you wish. The downside is that you may not have much experience and dealing with your own server is more complicated that managing a shared hosting account in which the provider handles most things. This is the reason why we offer another service for our hosting server packages called Installation & Troubleshooting and you could make use of it any time that you experience any problems with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans which we offer and you could add it either during the signup or at any time after through your billing Control Panel. It includes sixty minutes of custom work on your web server, so our administrators will be able to help you with software installation or setup. They can furthermore troubleshoot any piece of software you have already installed in the event that it doesn't work properly, so you won't have to waste time to determine what's wrong since they can aid you in a very quick and skilled manner. Since this is a one-time upgrade, you'll be able to get it only when you need it and if a certain task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you can't do something by yourself or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the dedicated web hosting plans which we offer at any time that you need it. In the event that you need any custom work from our admins right after your web server is ready, you could get the upgrade during the server signup procedure, or if you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so in case you come across any issues to install a third-party piece of software or some program gives errors and doesn't work the way it should, our experts shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it provides.