Extensive Online Documentation in Web Hosting
If you have purchased your very first web hosting account from our company or have migrated your website over to us, you’ll grow familiar with our platform and our created-developed Hepsia Control Panel in a jiffy due to the fact that we have compiled an in-depth web-based knowledge base where you can find all the information that you will ever need – both general info regarding the hosting service as a whole and more specific info about the separate features that you can use and the complications that you might chance upon. The articles are available in two places. The whole article list is accessible through the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each and every Control Panel section too. You can acquaint yourself with how to do practically everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles include comprehensive instructions, so you will never get puzzled because of an ambiguous text. Needless to say, in case you confront a more specific obstacle and you’re unable to find anything about it in our knowledge base, you can touch base with our customer care team 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with elaborate technical documentation where you will find information about all the functions that our custom-built Hepsia Control Panel comes with, as well as solutions to different questions and complications that you may face. All user guides include step-by-step specifications, which is the reason why you will not need to worry about omitting something in case you are planning to export a database, for example. The troubleshooting articles encompass a variety of likely causes of specific problems and the solution for each one of them, so in case you’re not able to send emails even though you have the right SMTP server settings, for instance, you can quickly find out what the reason for this might be and fix the problem with two or three mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in every section. If you desire to look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the page.